Privacy Policy
Effective Date: To be confirmed at launch
NAVOREN GLOBAL LIMITED (“NAVOREN”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we collect, use, process, retain and protect personal data when you visit our website, submit an inquiry or otherwise communicate with us through the website.
1. Information We Collect
When you submit an inquiry through our website, we may collect the information you voluntarily provide, including:
- Name
- Company name
- Email address
- Country or region
- Inquiry type
- Message and other information you choose to provide
Fields marked with an asterisk (*) are required. Other fields are optional.
Our website and technical service providers may also process limited technical information that is reasonably necessary to operate, secure and maintain the website, such as IP address, browser type, device information, request information and basic server logs.
We seek to collect only personal data that is reasonably necessary for the relevant business or website purpose.
2. How We Use Your Information
We may use personal data collected through the website to:
- Respond to product and business inquiries
- Communicate with potential customers, distributors, suppliers and business partners
- Evaluate business, sourcing, distribution and cooperation opportunities
- Provide product or business information requested by you
- Maintain appropriate business and communication records
- Operate, maintain and protect the website
- Prevent misuse, spam, fraud or security incidents
- Comply with applicable legal or regulatory requirements
- Protect the legitimate rights, property and interests of NAVOREN and others
We do not sell personal data.
Information submitted through a general inquiry will not automatically be used to enroll you in marketing communications. If we introduce newsletters or other direct-marketing activities in the future, we will address any applicable consent and notice requirements separately.
3. Inquiry Form and Formspree
Our website uses Formspree, a third-party form-processing service, to process website inquiries.
When you submit the inquiry form:
- The information you enter is transmitted to and processed by Formspree on our behalf
- Form submissions are stored in our Formspree account
- Notification copies are delivered to our designated business email address
Formspree may process or store information using infrastructure located outside Hong Kong and operates according to its own terms, security practices and privacy policies.
We encourage users to review the privacy practices of third-party service providers where appropriate.
4. Sensitive and Confidential Information
Please do not submit passwords, payment-card information, identification documents, financial-account details, trade secrets or other highly sensitive or confidential information through the general website inquiry form unless NAVOREN has specifically requested such information for a legitimate business purpose and an appropriate method of transmission has been agreed.
5. Cookies and Tracking Technologies
NAVOREN does not currently intentionally use third-party advertising cookies, behavioral advertising technologies, remarketing technologies or third-party analytics tools on this website.
Our website or technical service providers may use technologies that are strictly necessary for:
- Website operation
- Security
- Form submission
- Session or technical functionality
If we later introduce analytics, advertising pixels, remarketing technologies or other tracking tools, this Privacy Policy may be updated accordingly and additional notices or consent mechanisms may be introduced where appropriate.
6. Sharing and Disclosure of Information
We may disclose or make personal data available only where reasonably necessary to:
- Service providers that support our website, communications, hosting or inquiry processing
- Professional advisers where reasonably necessary
- Government, regulatory, judicial or law-enforcement authorities where required or permitted by applicable law
- Protect the rights, property, security or legitimate interests of NAVOREN, our users or others
Service providers acting on our behalf are expected to process information only for appropriate business or technical purposes.
Where NAVOREN engages a data processor to process personal data on its behalf, we take appropriate contractual or other measures in relation to data security and retention as required by applicable law.
7. International Processing and Transfers
Because NAVOREN operates internationally and uses third-party service providers for website inquiry processing and communications, personal data may be processed or stored in jurisdictions outside Hong Kong.
Where appropriate, we take reasonable measures in connection with the selection and use of service providers and the protection of personal data processed on our behalf.
Different jurisdictions may have different data-protection laws.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected or a directly related purpose, including:
- Responding to inquiries
- Maintaining legitimate business records
- Managing ongoing business communications
- Resolving disputes
- Meeting applicable legal, regulatory or accounting obligations
When personal data is no longer reasonably required, we will take appropriate steps concerning deletion, anonymization or other handling as appropriate.
Information stored by third-party service providers may also be subject to their applicable retention settings and contractual terms.
9. Data Security
We take reasonable administrative, organizational and technical measures to protect personal data against unauthorized or accidental access, processing, disclosure, alteration, erasure, loss or use.
These measures may include appropriate controls relating to:
- Access to business systems
- Account security
- Third-party service providers
- Website and communication security
- Retention and deletion practices
However, no method of Internet transmission, electronic communication or electronic storage can be guaranteed to be completely secure.
10. Access and Correction
Subject to applicable law, you may request access to personal data that NAVOREN holds about you and request correction of inaccurate personal data.
We may request information reasonably necessary to verify your identity before processing a request.
For privacy-related requests, please contact:
Data Privacy ContactNAVOREN GLOBAL LIMITED
Office No. 05D5, 11/F
Carnival Commercial Building
No. 18 Java Road, North Point
Hong Kong
Email: info@navorenglobal.com
11. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services, including communication platforms, social media services, e-commerce platforms or other external resources.
NAVOREN does not control and is not responsible for the privacy practices, security, availability or content of third-party websites or services.
You should review the applicable terms and privacy policies of those third parties before providing personal data to them.
12. International Visitors
Our website may be accessed by visitors located in different countries and regions.
Depending on your location and applicable law, you may have additional rights relating to your personal data.
Where applicable legal requirements apply to NAVOREN's processing activities, we will handle relevant requests in accordance with those requirements.
13. Children
This website is primarily intended for business and general adult audiences and is not specifically directed to children.
We do not knowingly seek to collect personal data from children through the general business inquiry form.
If you believe a child has submitted personal data to us inappropriately, please contact us.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Website functionality
- Business operations
- Service providers
- Data-processing practices
- Applicable legal or regulatory requirements
The current version will be published on this page with an updated effective date or “Last Updated” date.
15. Contact Us
For general business inquiries:
NAVOREN GLOBAL LIMITEDOffice No. 05D5, 11/F
Carnival Commercial Building
No. 18 Java Road, North Point
Hong Kong
Business Email: sales@navorenglobal.com
For privacy-related requests:
Privacy Email: info@navorenglobal.com